Teams Phone has supported multiple assigned phone numbers for some time, but mobile users have had limited access to that functionality. A Microsoft 365 update that rolled out from late July through mid-August 2026 extends full multiline capability to Teams mobile on iOS and Android, bringing mobile users in line with the desktop experience.
Multiline calling in Microsoft Teams: A practical guide for IT administrators
EHRs vs. paper records: Why the switch is worth it for healthcare practices
The shift from paper charts to electronic health records (EHRs) has reshaped how healthcare practices manage patient information, coordinate care, and meet regulatory requirements. For practices considering the switch or looking to understand the benefits of EHRs, the evidence is clear: EHRs deliver advantages that paper simply cannot replicate, even accounting for the complexity of implementation.
What an IT security audit covers and why your business needs one
Most organizations know their cybersecurity needs attention; fewer know where it falls short. An IT security audit closes that gap. By systematically evaluating networks, devices, applications, and security controls, an audit produces a clear picture of where vulnerabilities exist, how well current defenses are performing, and what needs to change.
What’s the difference between FXS and FXO? A plain-language guide for businesses
The terms FXS and FXO come up in almost every conversation about analog telephony and VoIP integration, but they’re rarely explained clearly. They’re not interchangeable, and confusing them during a phone system setup creates problems that can be difficult to troubleshoot after the fact.
Number porting explained: What businesses need to know before switching providers
Switching to a new phone provider doesn’t have to mean starting over with new numbers. Number portability — the right to take your existing phone numbers with you when you change carriers — is a federal protection established by the Federal Communications Commission (FCC) and available to virtually all businesses.
Is your technology working for your business? Regular reviews help you find out
Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing basis as tools evolve, business needs shift, and the threat landscape changes.
How Apple’s identity framework actually works — and where it still falls short for enterprises
Apple has built a capable enterprise identity framework, but it arrived in layers rather than as a single, unified system. Directory binding came first, then mobile device management (MDM), then managed Apple Accounts, and most recently Platform SSO. This means organizations may have older identity configurations alongside newer ones, while IT teams building a new environment must choose how Apple devices will authenticate users and connect to company systems.
What is call recording, and how can businesses use it effectively?
A single phone call can contain more information than anyone can reliably remember. Handwritten notes may not capture every detail and can be time-consuming. Call recording is a standard feature in modern VoIP systems that gives businesses an accurate, searchable record of every conversation.
5 Things to consider before committing to an EMR system
Selecting the right electronic medical record (EMR) system is one of the most critical technology investments a healthcare practice can make. The right platform can streamline documentation, improve care coordination, and keep you compliant with federal requirements.

