Blog

Alaska Airlines makes shopping easier

A great online shopping experience begins with great software. In this video, see how #AlaskaAirlines is using microservices, Microsoft Azure, and Windows Server Containers with Docker to launch new e-commerce features faster—in minutes versus days. When you’re ready to enhance your organization’s online services, contact Virtual Office Solutions to learn more.

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer Experience starts from “being a customer-centric firm from the ground up” writes Ryanne Van Der Eijk’s in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk’s article for tips on boosting customer experience with your business.

Helpful tips for keeping your email safe

People rely on email to do a wide array of tasks. We use it to sign up for websites, apply for jobs, make payments, get in touch with friends and family, and many more. However, email is also commonly exploited by hackers to steal information or launch malware attacks. Here are crucial steps to take […]

Improving healthcare systems with big data

The positive effects of business intelligence (BI) and big data analytics on healthcare management are becoming increasingly apparent — especially when it comes to reducing hospital readmission rates. Take a look at why many hospitals and clinics are beginning to embrace the potentials of data-driven business. At its core, BI software is all about data […]

Learn with Visual Studio Remote Office Hours

More and more developers are working from home with #Microsoft #VisualStudio integrated development environment and #GitHub. While editing, debugging, and building code as well as publishing an app from your personal workspace is great, connecting with other developers can make your work even better. #RemoteOfficeHours is a new live broadcast directly from the Visual Studio team—a show by developers for developers. Read on and contact Virtual Office Solutions to learn more.

What are the ownership costs of VoIP?

Voice over Internet Protocol (VoIP) systems are a cost-effective way to improve business communication, as they are billed at a standard monthly fee. But aside from the monthly bill, your VoIP system will also come with other costs of ownership that you should know about. Upfront costs Upfront costs are largely determined by the manner […]

Does Your Company Culture Lead to Happy Customers?

Employees will generally mirror how they treat customers by how they are treated themselves. If their employee experience is generally positive, then it’s likely they will prioritize a positive experience for customers. In his article, “Does Your Company Culture Lead to Happy Customers?” Phil Geldart shares ways you can ensure a positive experience for your employees—and thus customers. A key piece of the employee experience is the physical environment and the tools they’re provided to do their job. People need to feel safe, comfortable, and supported in order to work effectively. Read Geldart’s entire article for more ideas on how to support an overall healthy employee experience.

Understand how common decision-making errors prevent your business from becoming more competitive and efficient. Download our free eBook today to get started!Learn more here