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Facebook: 4th favorite choice for teens

Facebook is no longer the most popular social media platform for US teens. According to a recent survey by Pew Research Center, only 51% of US teens aged 13 to 17 years are using Facebook. This is much lower than the shares for US teenage Snapchat users (69%), Instagram users (72%), and YouTube users (85%).
Reasons for user demographic shift
The same survey found that only 10% of US teens use Facebook most frequently, unlike other platforms like Instagram (15%), YouTube (32%), and Snapchat (35%). There are two main reasons why Facebook is no longer the first social media choice for US teenagers: visual content and control.

Virtualization: Common misconceptions

Small businesses can accomplish a lot by implementing virtualization technology on their office IT network. Unfortunately, many SMBs shy away from it because of some common misconceptions. If you fall into that category, there are at least four myths you should stop believing.

Remote working is better with VoIP

If you’ve worked remotely these past few years, you’re part of the growing number of employees who choose to not be office-bound. This is a global trend; a report from Global Workplace Analytics and FlexJobs showed the number of remote workers increase in 115% in a decade.

Office 365 will block Flash by 2019

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months' time, Flash will be gone from Office 365 for good.

WordPress security updates: Yay or nay?

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening?
Be cautious with updates
In 2017, WP issued 21 updates and 33% of these focused on security.

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support.

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