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CRM optimization best practices

The effectiveness of your business's day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following best practices:

Always update customer information

A CRM system is only effective when the data it provides is current.

The biggest mistake to avoid with VMs

Virtual machines (VMs) make IT resource management effortless. By making a few simple adjustments in your virtualization console, you can easily create a virtual instance with enough resources to run even the most demanding apps. But this simplicity also introduces a new risk called VM sprawl.

Protect your VoIP system from phishers

Although many companies still use analog phones, a growing number of businesses now rely on VoIP (Voice over Internet Protocol), thanks to its multi-functionality. VoIP allows employees to make voice calls, conduct video conferences, and chat using an internet connection.

Tips on how to manage Google reviews

Getting Google reviews for your business has never been more important. Consumers are scouring the internet for online reviews to help them in their purchase decisions, and Google’s new search algorithm is designed to lead people to high-quality products and services.

Why UPS is important in network gear

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access points, and cable modems into a UPS.

UPS for network equipment

UPS systems provide backup power in case of outages and protection against power surges, which don’t just damage computers but also make you lose unsaved work.

Mobile device security and virtualization

Securing mobile devices is challenging. They often have privileged access to sensitive data that they connect to via unprotected network connections. Virtualization vendors are finding ways to include solutions to these problems in their products and they’re perfect for small businesses.

Why you need a VPN and how to choose one

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted.

The best way to secure PHI

Healthcare organizations must be vigilant about avoiding data breaches, especially since they’ve been prime targets for cybercriminals for several years. Medical records are extremely valuable to hackers, which is why healthcare sectors must implement the most advanced security solutions.

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