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Customer engagement is the key to driving sales, so what is the key to customer engagement?

A look at the top sales leaders across multiple industries suggests that digital transformation is a major component. Tools like Dynamics 365 can integrate communications–both internally between sales and marketing teams, and externally–to maximize the impact of multiple customer touch points.

Whether you’re apprehensive about adopting new technology or searching for the latest innovation, at Virtual Office Solutions, we’re excited to help your business take the next step in your digital transformation.

In 2008, the world saw the fall of financial institutions. In a matter of days, what seemed to be the bedrock of Wall Street crumbled. Due to lack of transparency, investors didn’t really know what was in the securities they were buying. That’s why dv01 was created, to provide transparency to investors. But as they began to scale, they ran into issues. By switching to SQL Server, they were able to reduce latency and scale faster. Your business can achieve more by using these same tools. At Virtual Office Solutions, we want to help you integrate them. Contact us today to learn more.

How well do you really know your customers? More importantly, how well do your customers think you know them? 77% of buyers don’t believe the sales people they deal with understand their business.

Prove them wrong! Dynamics 365 for Sales can harness data from a variety of sources to give you a more holistic view of your customers’ needs so you can offer targeted content and relevant solutions.

At Virtual Office Solutions, we want to help you make the most of your data to drive the productive customer interactions you’re looking for.

Businesses should take every precaution when it comes to data and network protection. Leverage the capabilities of a competent IT partner by augmenting their round-the-clock oversight and regularly update protocols with timely security audits.
Auditing and the security strategy
Audits are necessary to maintain system integrity and uphold quality.

Meet Pam, a marketer who's planning an event while running the rest of her marketing operation. She can check her activity feed at home before leaving for work to see the priorities for the day. She can join a status meeting remotely using Microsoft Teams and using OneDrive-lined documents she can share documents, co-edit files in PowerPoint, Excel and access outside apps like Adobe Creative Cloud, Hootsuite and much more.

What are you doing to protect your business and secure sensitive customer data? Many #SMBs believe that they’re not at risk for a cyberattack, which makes them an easier target.

Check out this article for strategies to protect valuable customer information. Then give us a call. Our team at Virtual Office Solutions can help you get started.

The Windows Server 2008 end of support is fast approaching, Microsoft won’t be releasing the security updates that keep you safe. It’s the end of an era. But it has created an opportunity for users of Windows Server 2008 and Windows Server 2008 SQL to shift to Windows Server on Azure. If you’ve been putting off your transition, you may find it helpful to have the guidance of experienced professionals. At Virtual Office Solutions, we have years of experience helping firms like yours to shift their data across solutions and platforms. Contact us today to find out how we can help make your journey easier.

Field workers at TGI Fridays can connect to their company network remotely through Dynamics 365, providing efficiencies that can be measured in days rather than hours.

This connectivity means that decision makers have access to the information they need in real time, helping them work efficiently and make informed decisions from the devices of their choice.

At Virtual Office Solutions, we believe your employees should enjoy the same access to information, whenever and wherever they need it. We can help you make it happen. Contact us to learn more.

For @iSalon, making the move to #Microsoft365Business was a no-brainer. In fact, the IT department at @iSalon identified the superior data-loss prevention tools from Microsoft 365 as a game-changer for the company.

In addition to protecting customer #data and simplifying IT management, @iSalon has already seen a positive impact on its bottom line since adopting Microsoft 365 Business.

Our team at Virtual Office Solutions can help you increase security measures and grow your business. Contact us to learn more.