Blog

Using AI To Augment Customer Service Agents

With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this blog for insight on how enlightened organizations use technology and automation to empower knowledge workers to augment and enhance customer experiences.

5 Things to Avoid While Using a Team Messenger

Team messengers have given organizations the ability to become global and adopt more flexible work methods. On the other hand, they’ve also created new ways for people to be awkward in the office. Avoiding these faux pas is easy, however. Just read this article on the 5 basic rules of office messenger etiquette, then follow Virtual Office Solutions for more #ModernWorkplace tips.

You Can Speed Grade Assignments With Microsoft Teams

Have you been curious about how technology might fit into your classroom?

In addition to providing a collaborative platform for students, Microsoft Teams can also dramatically speed up grading for teachers by allowing them to view, leave comments, and score assignments all within the program.

What other ways can Teams benefit your classroom? At Virtual Office Solutions, we want to help you find out. Contact us to learn more.

Customer story: Australian National University pioneers the next generation of genomics research by moving to the cloud

For researchers at Australian National University, time is a limiting factor when it comes to analyzing genomic data. That’s why they migrated their on-premises infrastructure to the cloud. With the shift, they can increase the speed of their analysis and reduce the time it takes to analyze data, saving days of work and making research easier and faster than ever before.

At Virtual Office Solutions, we have the industry experts you need to help plan your migration to the cloud and reduce your data analysis time. Contact us today to learn how our experienced team can help.

Empower your entire organization with Microsoft Teams

If your organization feels like the United Nations of digital tools, then you need to rethink your internal collaboration strategy. You can also read this infographic to learn how #MicrosoftTeams can empower your departments with increased efficiency, organization-wide communications, and secure knowledge transfer. Contact Virtual Office Solutions to get started with Microsoft.

Could telecommuting be the new norm?

Despite businesses' reservations, remote working comes with numerous benefits, including lower overhead expenses and improved productivity. And with the coronavirus pandemic forcing employees to work from home, this might just be the tipping point for remote work to become the norm.

Is your nonprofit struggling with IT challenges? Discover how an MSP can empower your organization.Download our FREE eBook today!