In the healthcare industry, 58% of security incidents begin with an inappropriate action carried out by someone within the affected organization. Although the percentage isn't as high among other industries, it's still something you can't afford to ignore.

Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike.
Virtual personal health assistants
At the helm of the AI revolution are virtual personal health assistants.

Voice over Internet Protocol (VoIP) has come a long way since the mid-90s when the technology first enabled phone calls over the internet. Thoughtful developments in telephony hardware and software have driven its growth, and enhanced internet functionality has been a key component, too.

Microsoft’s Office 365 has made everyday business operations more efficient with programs like Word, PowerPoint, Excel, OneNote, and Outlook. As if that’s not enough, it also offers these add-ons that streamline users’ workflow.
#1. Teams
Teams is ideal for organizations that collaborate frequently.

Thanks to all our customers and business partners for an amazing 2019. Happy Holidays! Virtual Office Solutions wishes you and yours all the best as we head into the New Year.

Firefox is one of the most versatile web browsers today and its potential uses only grow with each new version. Not only is it great for casual browsing, but it also has a selection of tools that are valuable in business. Here are some of the functions you should be using in Firefox:
Firefox’s secret tweak interface
Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding.

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all too often, data backup can be too complicated for the average IT personnel to manage.

It doesn’t matter what industry you’re in, there are some key benefits to the cloud. It can help you run a tighter ship, increase your flexibility, and organize operations so you can achieve more. It’s not easy for every business to undertake a massive change to their IT infrastructure. That’s why at Virtual Office Solutions, we support the hybrid approach to transitioning to the cloud. With knowledgeable staff and years of experience helping businesses, our team is ready to support your next migration. Contact us today to learn more on how we can help your business achieve more with a modern IT infrastructure.

Customer engagement is the key to driving sales, so what is the key to customer engagement?

A look at the top sales leaders across multiple industries suggests that digital transformation is a major component. Tools like Dynamics 365 can integrate communications–both internally between sales and marketing teams, and externally–to maximize the impact of multiple customer touch points.

Whether you’re apprehensive about adopting new technology or searching for the latest innovation, at Virtual Office Solutions, we’re excited to help your business take the next step in your digital transformation.