Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.

Members of the European Union and European Economic Area pay close attention to the General Data Protection Regulation (GDPR), which regulates data protection and privacy. Microsoft created this informational guidance paper to support understanding of the regulations—and to offer helpful links if you need more specific information. Check it out!

Microsoft recently introduced its new Microsoft 365 (M365) Personal and Family subscriptions, which will replace their Office 365 (O365) Home and Personal plans. The company wants its new bundles to be "the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow.

Families and communities all over the world have been told to shelter in place. However, despite social distancing measures, people are still able to connect to one another, thanks to the cloud.
Cloud computing helps buoy economies
For many people, being forced to stay at home means being unable to earn money or spend money on in-person services and activities that form dense congregations, such as watching movies or attending concerts.

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good.

Few things are more challenging than having a co-worker or boss who isn't prepared for their current position. To be fair, though, recruiters have a lot resting on their shoulders and they're well aware of the importance of their role. Placing the wrong resource within a critical project can have long-lasting implications for the entire business, not to mention the investment that must be made in finding and training that person's replacement.

Regardless of its brand, if no one’s using your messenger app, then you might as well go back to the drawing board. So how can you prevent this from happening? Learn the secret sauce behind today’s #CollaborationSoftware and gain insights into how you can guarantee a successful implementation within your business.

As individuals, students carry within them a variety of interests and potential for multiple talents. If we encourage our students to pursue their passions, shouldn’t we encourage them to pursue all of them?

The tools provided through Microsoft Education can support students as they pursue a variety of interests from engineering to poetry.

At Virtual Office Solutions, we want to support our students becoming both anything and everything they want. Because why shouldn’t the next great work of literature come from a scientist?

Chat-based software and email is no longer cutting it for remote team collaboration. Today’s workforce requires a wide suite of integrated business applications that allow for maximized efficiency and convenience. Read this infographic to learn how the #MicrosoftTeams Developer Platform allows for the full integration of today’s business apps to create an unparalleled hub for creativity.