With COVID-19 continuing to impact people and businesses in countries around the world, Microsoft remains dedicated to the health and safety of our teams, customers, and communities. One way Microsoft can help ensure health and safety is with remote work, made easier through the Teams app. Read what leadership has to say about making Teams available for all and what they are doing to ensure the app continues running smoothly so you can stay connected during this challenging and unprecedented time.
Our commitment to customers during COVID-19
The importance of having a business continuity plan (BCP)
Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.
ACE: See a 25% decrease in operating costs
This article illustrates the journey of London-based nonprofit Association for Consultancy and Engineering (ACE) in adopting Microsoft® 365. The post highlights specific pain points ACE was experiencing using legacy systems, including slow data access.
Catholic Education WA (CEWA) fires up Teams and Office 365 for Virtual School Network, expands student opportunities | Microsoft EDU
Catholic Education Western Australia (CEWA) uses Microsoft Teams to promote equity of access to learning opportunities for students. This online school originated out of needs associated with distance and limited class offerings at small schools—but shortly after opening, they discovered that it was also beneficial for several other categories of students, such as elite athletes who frequently traveled or students experiencing health concerns and needed to work remotely.
Are your business printers protected against hacks?
When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems.
Customer story: Jack’s Diving Locker
Jack's Diving Locker, a scuba diving and snorkel educational facility, uses Microsoft 365 Business to securely run their business and to streamline their outreach efforts. Since adopting a cloud-based security and communication solution, its founders have grown their business from five sets of gear and a Volkswagen van to a company with two retail stores and five boats at two harbors.
4 Keys to Satisfying 21st Century Customers
When nearly 60% of customers will move to a new brand or company for better customer service, it’s time to transform customer service from afterthought to priority. Read this article for tips. Contact Virtual Office Solutions to learn how solutions like Microsoft Dynamics 365 for Field Service can help you more easily satisfy the new breed of 21st century customers.
Customer story: Meals on Wheels
For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community.
Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data of the people they served.
5 Reasons to Move to the Cloud
This infographic showcases the top 5 reasons why your nonprofit needs to move to an always-updated experience powered by the cloud. The benefits of adopting the cloud through Microsoft® cloud services are presented; these include secure data, streamlined scalability, and cost savings.
