Voice over Internet Protocol's (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don't prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company's reputation and boost customer satisfaction.

This article offers nine ways to create a workspace and routine to make working from home a more joyful, sustainable experience. Suggestions range from self-care to workspace set up to breaks. Read the article for all the ideas or contact Jon directly to learn more: jberger@vos365.com.

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below.

When it comes to deciding how much money to dedicate to security, schools may feel caught between balancing budget and peace of mind.

At Virtual Office Solutions, we don’t believe you should have to make that choice. By reducing complexity with a single, strong defense like Microsoft Threat Intelligence, you can actually save your school valuable dollars and your IT professionals valuable hours. A Forrester economic impact study estimated an average of 27,000 IT hours saved due to improved threat detection and response rates.

Take back the choice. Contact us to learn more.

81% of breaches are caused by compromised user accounts. For educational institutions with a constantly shifting student user base and a large number of external users, including adjunct professors and parents, keeping these accounts secure can be a real challenge.

That’s why Azure Active Directory Identity Protection monitors for and blocks risky sign-ins. It can track who is allowed to access what, and uses AI analytics to ensure the sign-ins are legitimate.

At Virtual Office Solutions, we want to keep the focus on your students and educators. Let us handle the rest.

Most people don’t question the padlock icon that sometimes appears in their web browser’s address bar. If you’re one of those who didn’t know, it’s a security feature that authenticates websites and protects the information users submit to them.

Is your #nonprofit looking for ways to increase productivity and remain connected? It’s time to accelerate your mission and increase your impact.

Watch “Increasing productivity with Office 365,” a webcast brought to you by @msftnonprofits, to see how your organization can be productive from field to office. #Tech4Good #SocialImpact #DigitalTransformation @Office365 @Microsoft365

Teamwork makes the dream work. With the right tools for communication and collaboration, your #nonprofit team can accelerate your mission and drive greater impact.

Download “7 ways to work smarter in the cloud,” brought to you by @msftnonprofits, to learn how cloud, mobile, and social technology solutions can make your organization more effective. #Tech4Good #SocialImpact #DigitalTransformation @Office365 @Microsoft365

Speedy, accurate customer service is an advantage. So is saving time by using one system to get a complete view of the customer lifecycle. With Dynamics 365, LinkedIn and Office 365, Virtual Office Solutions can help you grow sales by empowering your sales team with actionable insights.