Big Red Cloud: Targeting pain points

Chief Executive Marc O'Dwyer shares that he started Big Red Cloud, an online cloud accounting software company, because as a business owner of a different company, he experienced problems with his own accounting systems and believed there had to be a better way.

Overcoming misconceptions about open source

Ever heard someone argue that open source isn’t secure? Or that open source is difficult to maintain? Myths and misconceptions can hold your team back. Debunk the four most common misconceptions about open source and make the most of your #DevOps transformation with answers from #Microsoft.

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Alaska Airlines makes shopping easier

A great online shopping experience begins with great software. In this video, see how #AlaskaAirlines is using microservices, Microsoft Azure, and Windows Server Containers with Docker to launch new e-commerce features faster—in minutes versus days. When you’re ready to enhance your organization’s online services, contact Virtual Office Solutions to learn more.

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer Experience starts from “being a customer-centric firm from the ground up” writes Ryanne Van Der Eijk’s in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk’s article for tips on boosting customer experience with your business.

Improving healthcare systems with big data

The positive effects of business intelligence (BI) and big data analytics on healthcare management are becoming increasingly apparent — especially when it comes to reducing hospital readmission rates. Take a look at why many hospitals and clinics are beginning to embrace the potentials of data-driven business.

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