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How big data helps reduce hospital readmissions

Business intelligence (BI), or big data, involves analyzing large data sets to improve decision-making. This concept has been around for many years, and it has certainly benefited a sprawling industry like healthcare. One of the main reasons for this has to do with the Affordable Care Act, which penalizes hospitals for having high readmission rates. […]

Tips to help you keep your VoIP service up and running

Voice over Internet Protocol (VoIP) calls are made through the internet instead of traditional phone lines. So, if your company’s internet connection is down, its ability to make and receive phone calls also suffers. Below are some strategies you can use to make sure your VoIP phone service doesn’t experience any interruptions. Choose a VoIP […]

These new Microsoft 365 features help support hybrid workers

Hybrid work is quickly becoming the norm, and Microsoft has responded to this shift by improving Microsoft 365 to address the challenges that come with the hybrid work setup. Specifically, Microsoft has added tools and features that allow hybrid workers to be more efficient and collaborative. If you’re implementing hybrid work, here are some Microsoft […]

Useful Gmail hacks to boost your productivity

Gmail is the preferred email platform for many companies because of its versatility. However, many people are spending too much time managing their inboxes instead of being productive. In this article, we’ll show you handy Gmail hacks that will help boost your productivity. Use keyboard shortcuts Keyboard shortcuts can help you go through your emails […]

Don’t let disasters ruin your business

Disasters can happen to anyone, and when they do, it can be difficult for small- or medium-sized businesses (SMB) to get back on their feet. Your business could be at risk if you’re not prepared for a natural disaster or an unexpected emergency. Here are a few tips to help keep your business afloat during […]

How to create stronger passwords

Passwords are a necessary evil in today’s world. We need them to protect our online identities, but they can be a pain to remember and type in. That’s why it’s important to ensure your passwords are up to date and compliant with the National Institute of Standards and Technology (NIST) guidelines. NIST released updated password […]

What HIPAA compliance means to your business

If your company is in the healthcare industry or provides medical services, you are required to comply with HIPAA regulations. In this article, we’ll talk about what HIPAA is, and what being HIPAA-compliant means to your business. What is HIPAA The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that […]

4 VoIP system costs you need to consider

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system. 1. Initial costs Initial costs are the expenses related to acquiring the VoIP system. Most businesses […]

How to make sharing calendars in Microsoft 365 a breeze

Microsoft 365 has made it easier than ever to share calendars. With these few simple steps, you can efficiently and securely share your calendar with co-workers, family members, or anyone else you choose. What is Outlook? Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite. Aside from managing […]

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